Terms of service

OVERVIEW

Welcome to CROFMYN. Throughout the site, the terms “we”, “us” and “our” refer to CROFMYN.

CROFMYN operates this store and website, including all related information, content, features, tools, products and services (the “Services”), to offer a curated and intentional experience. The Services are powered by Shopify, enabling us to deliver this experience to you.

These Terms of Service (“Terms”), together with any policies referenced herein, outline your rights and responsibilities when accessing or using our Services.

Please read these Terms carefully, as they include important information regarding your legal rights, including limitations of liability and warranty disclaimers.

By accessing, browsing, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access the Services.

SECTION 1 — ACCESS AND ACCOUNT

By using our Services, you confirm that you are of legal age in your place of residence, or that you have provided consent for any dependents using your devices.

You may be required to provide personal details such as your email, billing, shipping, and payment information. You agree that all information provided is accurate, complete, and current.

You are responsible for maintaining the confidentiality of your account and for all activities under it. Accounts may not be transferred, sold, or assigned without our written consent.

SECTION 2 — OUR PRODUCTS

Each CROFMYN piece is individually crafted and hand-customised. Variations in texture, finish, and detail are inherent to this process and form part of the garment’s identity. These are not defects, but expressions of individuality.

We strive to represent all products as accurately as possible. However, colours and visual details may vary depending on your device and display settings.

We do not guarantee that product appearance will exactly match digital representations.

All product descriptions are subject to change without notice. We reserve the right to discontinue items or limit quantities at our discretion.

SECTION 3 — ORDERS

Placing an order constitutes an offer to purchase. CROFMYN reserves the right to accept or decline any order at its sole discretion.

An order is only confirmed once accepted and payment has been successfully processed.

Due to the nature of our pieces, cancellations or modifications may not be possible once an order is accepted.

All purchases are subject to our Refund Policy.

You confirm that purchases are for personal use and not for resale or commercial distribution.

SECTION 4 — PRICING AND BILLING

Prices are subject to change without notice. The price at checkout is the final price applicable to your order.

Unless stated otherwise, prices exclude shipping, taxes, customs, or import duties.

You agree to provide accurate billing and payment details and confirm that:

You are authorised to use the payment method
All information provided is valid
You will cover all associated charges

SECTION 5 — SHIPPING AND DELIVERY

Delivery timelines are estimates and not guaranteed.

CROFMYN is not responsible for delays caused by couriers, customs, or events beyond our control.

Once an order is transferred to the carrier, risk and ownership pass to you.

SECTION 6 — INTELLECTUAL PROPERTY

All content within CROFMYN — including designs, garments, artwork, text, imagery, branding, video, audio, and overall presentation — is the exclusive property of CROFMYN or its licensors and is protected under applicable intellectual property laws.

Our Services are intended for personal, non-commercial use only. You may not reproduce, distribute, modify, or create derivative works without prior written consent.

While each piece may take on personal meaning through interaction, all underlying creative direction, artwork, and design remain the intellectual property of CROFMYN.

The name CROFMYN, including all logos, marks, product names, and brand expressions, are proprietary and may not be used without permission.

All rights not expressly granted are reserved.

SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without warranties or endorsement.

Your use of such tools is at your own risk and subject to the third party’s terms.

SECTION 8 — THIRD-PARTY LINKS

Our Services may include links to third-party platforms. We are not responsible for their content, accuracy, or practices.

Any interaction with third-party services is at your own risk.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

CROFMYN operates using Shopify.

All transactions are conducted directly between you and CROFMYN. Shopify is not responsible for any aspect of your purchase, including product quality, delivery, or disputes.

By using our Services, you release Shopify from any claims arising from transactions with CROFMYN.

SECTION 10 — PRIVACY POLICY

Your personal data is handled in accordance with our Privacy Policy and Shopify’s Privacy Policy.

By using our Services, you acknowledge that your data may be processed and shared as necessary to fulfil services.

SECTION 11 — FEEDBACK

Any feedback, suggestions, or submissions you provide may be used by CROFMYN without restriction, compensation, or obligation.

You confirm that you have the rights to submit such content and that it does not infringe on third-party rights.

SECTION 12 — ERRORS AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions at any time, including after an order has been placed.

SECTION 13 — PROHIBITED USES

You agree not to misuse the Services, including engaging in unlawful activity, infringing rights, or disrupting operations.

We reserve the right to suspend or terminate access if these Terms are violated.

SECTION 14 — AGENTS

14.1 These terms apply to any software or service (“Agent”) that accesses or interacts with the Services on behalf of a user, whether autonomously or semi-autonomously.

14.2 Agents may only access the Services if they clearly identify themselves at all times and comply with these Terms. Agents must not access the Services if we have requested they refrain from doing so.

14.3 We reserve the right to restrict or control how Agents access and interact with the Services, including through technical measures.

14.4 Agents must:
(i) identify themselves in all requests using a user agent string in the format: Agent/[name];
(ii) not disguise or misrepresent themselves as human or bypass detection systems (including CAPTCHAs);
(iii) respond truthfully when asked whether they are an Agent;
(iv) not attempt to bypass or interfere with any safeguards controlling access to the Services.

SECTION 15 — TERMINATION

We may terminate access to the Services at any time. Obligations incurred prior to termination remain enforceable.

SECTION 16 — DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available” without warranties of any kind, except where required by law.

SECTION 17 — LIMITATION OF LIABILITY

To the fullest extent permitted by law, CROFMYN shall not be liable for any indirect, incidental, or consequential damages arising from use of the Services or products.